Friday, September 15, 2006

Talkline's "August Invoice" Stunt


As we speak, events pertaining to the contractual relationship between Mr PJS and the Talkline company unfurl.

Talkline's newest stunt can be described as follows. The August invoice was NOT ONLY too high - because of data transfer charges billed explicitly, but in complete neglect or ignorance of the fact that PJS has a long-standing contractual guarantee that they fall under the terms of a 500MB flatrate, and as such are not to be billed - BUT was debited from PJS's bank account TWICE.

Swift action on the side of PJS was taken yesterday, resulting in a long talk with Talkline's telephone hotline (charged at 0,12 EUR/min), ending with a personal guarantee of hotline employee Mr (...) to the effect that Mr PJS shall cancel one of the two debits and will not be billed for revocation charges.

Today's events can be summarized such that Mr PJS's bank account shows one (1) PJS-originated "Transfer Cancellation" with the invoice amount added to his account, and one (1) Talkline-originated cancellation with the invoice amount added to his account.
Thus, currently nothing has been paid effectively for the August invoice, while it can be strongly suspected that the September invoice will carry a 12 EUR fee for revocation charges.

...

I strongly suspect Talkline is a bunch of half-brained morons monkeying around with their computers, pressing some buttons at random, and sometimes creating some random action.

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